Terms and Conditions

PART ORDERS

We will advise you by email if we are unable to complete your order.

You can request us to ship those products that are available and then ship the remaining products later. However there will be a separate postage charge for each shipment so this will increase the cost of delivery.

We do not process charges for goods that are not ready for dispatch.

DELIVERY AND COSTS

Wildwood Designs will do its best to dispatch all goods within 24 hours of receiving your order.

Flat delivery rate is £3.95 for all non bespoke furniture items.  (Delivered via Royal Mail)
For bespoke items you will be asked to complete a short form allowing us to contact you with more details of the most appropriate delivery plan.
For deliveries in the UK please allow up to 5 working days.

RETURNS POLICY

You may return goods to Wildwood Designs within 7 days of receipt if, for any reason, you are unhappy with them.

Wildwood Designs must be contacted by telephone within 7 days of receipt if you intend to return any goods.

You will be responsible for the costs of returning the goods unless you received them in error, or there is something wrong with the goods.

We recommend you use a recorded delivery service.

Goods should be returned in their original packing and care should be taken to ensure they are not damaged in any way.

Bespoke made goods cannot be returned due to their customisation.

PRICES

Wildwood Designs makes every effort to ensure that all prices and product information are as accurate as possible. Prices and product availability may be changed without notice.

All goods include UK sales tax at the current rate.

PAYMENT

All online payments are conducted through PayPal secure servers.

There will be no contractual obligation between you and Wildwood Designs for the supply by it to you of any product until such time as the goods are shipped and the credit card debited.

Any disputes or claims arising from such a contract will be subject to the jurisdiction of the English courts.

SECURITY

Our website is secure. Credit card details are not stored online. We use  PayPal’s secure systems for all transactions so you can shop in confidence.

DISCLAIMER

Wildwood Designs does not expressly warrant that the information contained on this site is accurate, complete or totally current. Wildwood Designs, its directors, employees and representatives disclaim all damages arising from the use of this site or any of the content and information included in the site. This limitation of liability includes direct, indirect or consequential damages, loss of data, income or profit, loss or damage to property and claims of third parties implied or otherwise.